Refund policy

All of our products are handmade and hand-packaged in the United States using organic, natural and fair-trade ingredients sourced from the best local farms. Although we do our best to ship your items quickly, we take great care with each order. For this reason, it may take up to 5-7 business days for your items to ship from our location in Catonsville, MD. You’ll receive an email update and a tracking number once your order has left our business.

During checkout, we offer the option of shipping protection for your order. You can add this onto your purchase to protect any items from damage during transit. Although we always do our best to package your order for safety, anything can happen during shipment. We highly encourage using shipping protection, especially for large orders.

During summer months, we recommend customers select faster shipping options during checkout to ensure products arrive as intended and don't sit outside in the hot weather, especially in warmer climates. Please retrieve your packages asap upon arrival.